Brighton Veterinary Clinic is committed to protecting your privacy and handling your data responsibly. Read our full Privacy Policy to learn how we collect, use, and safeguard your personal information.
Last updated: October 2025
At Brighton Veterinary Clinic (BVC), we are committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, store, and share your data — and the choices you have in how it’s used.By registering with our practice or using our services, you agree to the data practices outlined below
By registering with our practice or using our services, you agree to the data practices outlined below.
We value the trust you place in us. At BVC, we are not in the business of selling, renting, or trading email lists or personal information with anyone else
We only share data when it’s necessary for your pet’s care or required by law — and only with your consent or for a legitimate reason.
We’ve kept this policy as clear and accessible as possible, but if you have any questions, please do get in touch.
We only collect personal data when there is a lawful reason to do so. This may include:
As a registered client, we may collect your name, address, email, telephone number, and pet details. We use this information to:
We also keep records of correspondence (calls, emails, letters) and transactions to ensure continuity and quality of care.
We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into UK law in the Data Protection Act 2018.
By providing your address, telephone number, or email details, you consent to Brighton Veterinary Clinic contacting you using those methods
All data is stored and handled responsibly, using secure systems and restricted access within our team.
Client data is stored within our secure practice management system, accessible only to authorised members of the BVC team.
As a registered client, we may collect your name, address, email, telephone number, and pet details. We use this information to:
We also use Mailchimp to send newsletters and updates. Mailchimp’s servers are based in the United States but operate under strict international data protection standards.
We believe your personal data should remain under your control. You have the right to:
To manage your preferences or submit a request, please contact us:
Brighton Veterinary Clinic
Brighton Veterinary Clinic, Sussex House, Crowhurst Road, Brighton, BN1 8AF.
01273 977330
feedback@brightonvetclinic.co.uk
If you unsubscribe from marketing, you’ll no longer receive newsletters or promotional updates, but we’ll still contact you about your pet’s care when needed.
We will not keep your personal information for longer than necessary. Data is held while you are registered with us and for a limited time afterward to meet legal, professional, or insurance requirements.
Where required, some records may be archived securely for regulatory or legal purposes.
Our website may include links to external websites or social media pages. This privacy policy applies only to Brighton Veterinary Clinic.
We recommend reviewing the privacy policies of any other sites you visit, as we cannot accept responsibility for how those organisations handle your data.
If you have any questions or concerns about this policy or how we handle your data, please get in touch:
Brighton Veterinary Clinic
Brighton Veterinary Clinic, Sussex House, Crowhurst Road, Brighton, BN1 8AF.
01273 977330
feedback@brightonvetclinic.co.uk
We’re always happy to explain how we protect your information and to help you manage your privacy preferences.
Brighton Veterinary Clinic complies fully with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We take all reasonable steps to ensure that your data is collected, stored, and processed securely, transparently, and only for its intended purpose